Dental & Orthodontic Practices
Healthgrades, Google, and Insurance-Dispute Reviews Are Ranking Above Your Patient Care. We Reclaim It.
Healthgrades and Google reviews now determine practice valuation, insurance credentialing, and DSO acquisition multiples.
Five pressure points unique to dental & orthodontic practices.
Healthgrades and Google SERP bottleneck
Insurance-dispute reviews and staff-departure smears dominating branded and procedure-keyword SERPs.
Associate departure attacks
Former dentists and hygienists posting coordinated negative reviews with client-poaching claims during practice splits.
Insurance-claim backlash campaigns
Patients disputing insurance determinations and posting 1-star reviews claiming 'unnecessary treatment' on Google and Healthgrades.
DSO acquisition due-diligence visibility
Review scores and complaint volume affecting acquisition valuations and post-acquisition rebranding noise.
Fake-review networks targeting procedure keywords
Competitor-seeded reviews using stock language and bot profiles on Yelp and Google Business Profile.
The disciplines we typically run for dental & orthodontic practices clients.
Online Reputation Repair
Reclaim the first page of your name with content that survives Google's quality raters and AI summaries.
Read protocol Citadel ProtocolReview Management
Defend your rating, respond on cadence, and dismantle coordinated 1-star attacks before they erase a decade of equity.
Read protocol Citadel ProtocolRemove Negative Healthgrades & RateMDs Reviews
Eliminate damaging reviews from Healthgrades, RateMDs, Vitals, and ZocDoc before they scare off patients. 31% average success on legitimate TOS violations.
Read protocol Composite Defense ProtocolBusiness Reputation Management
Multi-location, multi-entity, franchise, and enterprise reputation orchestration with one dashboard and one defensible report.
Read protocolMulti-location dental group reclaimed Healthgrades SERP after associate-departure review bombing.
A 5-location DSO portfolio was hit with 23 coordinated negative reviews from departing associates and their patient-base over 6 weeks, dropping Healthgrades from 4.8 to 4.2 stars. The Sentinel Protocol identified bot-profile patterns, coordinated timestamps, and associate-network connections. Authenticated reviews were preserved; artificial campaigns were escalated to platform trust-and-safety. Healthgrades recovered to 4.8 within 12 weeks. Internal valuation models attributed ~$220K to the rating recovery ahead of a pending acquisition.
See all case studiesThe standing engagement opens with a private call.
A single conversation, signed under non-disclosure, with the principal who would own your matter. You leave with a printed posture assessment and the engagement letter, whether or not you retain us.