What you actually get from Determ
Determ is a media and social listening platform tracking mentions across social media, news, blogs, forums, and reviews, with AI-powered sentiment analysis, trend detection, and an Insights Copilot AI agent for querying collected data in natural language. It was originally built in 2009 inside the Zagreb digital agency Degordian before spinning off into an independent company in 2014. Determ publishes three self-serve tiers, Focus, Expand, and Command, priced in euros, all of which include unlimited users and unlimited keywords per topic, differing mainly by topic count and monthly mention volume. A Custom plan above Command is available for larger needs but requires contacting sales.
Determ pricing
Published EUR tiers: Focus e99/mo, Expand e299/mo, Command e499/mo; annual billing saves about 2 months' cost.
| Plan | Price | What it covers |
|---|---|---|
| Focus | EUR 99/mo (EUR 990/yr) | 1 topic, unlimited keywords, 1,000 mentions/mo, unlimited users, all AI features |
| Expand | EUR 299/mo (EUR 2,990/yr) | 5 topics, unlimited keywords, 5,000 mentions/mo, unlimited users, all AI features |
| Command | EUR 499/mo (EUR 4,990/yr) | 10 topics, unlimited keywords, 10,000 mentions/mo, unlimited users, all AI features |
| Custom | Custom | Custom topics and mentions volume, unlimited users, all AI features |
Source: determ.com/pricing/, read 2026-09-07.
Strengths
- Unlimited users and unlimited keywords per topic included on every published tier, including the entry Focus plan
- All AI features (sentiment analysis, trend detection, Insights Copilot) included at every price point rather than gated to top tiers
- Straightforward three-tier published euro pricing with a 5-day free trial and no credit card required
- Direct Slack, Microsoft Teams, and WhatsApp integrations for alerting
Weaknesses
- Entry Focus tier caps at just 1 topic and 1,000 monthly mentions, a low ceiling beyond single-brand tracking
- Prices are published in euros only, non-EU buyers must convert currency and may face card FX fees
- Top published Command tier still caps at 10 topics and 10,000 mentions per month, above that requires a custom quote
- Website blocked several automated fetch attempts with 403 responses during evaluation, reflecting an aggressive bot-protection layer
Best for
- Small to mid-size teams in Europe wanting simple euro-denominated pricing with unlimited users
- Buyers who want AI sentiment and Insights Copilot features included rather than paid extras
Not ideal for
- High-volume enterprise monitoring beyond 10,000 mentions per month without a custom quote
- US-based buyers preferring dollar-denominated list pricing
Taking the page down is the easy part. Nobody sells you the rest
Determ gets pages taken down, and per-URL removal is a legitimate service that works. When the target is a single hosted page with a cooperative host, this is the right instrument.
What is sold as a removal is usually a removal of one copy. Content in this space syndicates: mirrors, aggregators, screenshots, archive snapshots, and quotations in other articles. The invoice counts the URL that came down. The exposure is the set of places the content still exists, and those two numbers are rarely close.
The invoice counts URLs. The exposure counts copies. Those are rarely the same number.
The failure mode is expensive and slow to notice. You pay for a removal, see the original URL return a 404, and close the matter. Six months later the same content surfaces from a mirror that was never in scope. You reopen the case at full price, against a target that has had half a year to spread. Per-URL pricing rewards the count, not the outcome.
Where this lands in 2026
The copy that matters most is often not a page at all. Content crawled before removal persists in what a model repeats, and there is no URL to serve a takedown against. Your removal is not finished when the page 404s. It is finished when the claim stops coming back.
That is why this review sits on the site of a firm that competes with Determ. The argument is not that Determ is a bad product. Its category was designed against a version of your problem that no longer describes the whole surface. The part it was never built to cover is the part growing fastest.
Listening platforms are built for marketers counting share of voice. Reputation defense needs the opposite: a low-volume, high-consequence alert on the one post that becomes a crisis, including the closed forums general listening tools never index.
Key facts
- Originally created in 2009 inside the Degordian digital agency in Zagreb, spun off as an independent company in 2014
- Headquartered in Zagreb, Croatia
- Offers monthly, quarterly, and annual billing with roughly a 2-month discount on annual plans
- Every tier, including the lowest, includes unlimited users and unlimited keywords per topic
Determ covers one lane. We cover the surface.
You get sentinel grid monitoring as one protocol inside a measured engagement, not as a standalone subscription. Your exposure is measured first against a Bayesian baseline, then the counter-strike work runs, then your surface stays monitored across search, review platforms, and the AI answer layer.
Sources checked
We read the vendor's own pages for every price on this review and record the date we read them. Where a figure comes from a third party we say so. Method: review methodology.