Brand Monitoring & Social Listening

Mentionlytics: what it covers, what it misses

AI-powered brand monitoring platform tracking mentions across social media, news, blogs, and forums with tiered mention volume plans.

Reviewed by the DefendMyRep threat desk Pricing verified 2026-09-07 mentionlytics.com

What you actually get from Mentionlytics

Mentionlytics tracks brand, competitor, and industry keyword mentions across major social platforms (X, TikTok, LinkedIn, Facebook, Instagram, YouTube, Reddit, Bluesky, Threads) as well as web sources like news, blogs, and forums. It emphasizes AI features including emotion analysis, mention clustering, and an AI assistant for summarizing conversation trends, with capabilities scaling by plan from basic keyword tracking up to white-labeled reporting for agencies. Pricing is fully published and structured around keyword rules, monthly mention volume, and number of connected social profiles, making it straightforward to budget for compared to most enterprise listening tools in this category.

Mentionlytics pricing

Six published tiers from $49/mo to $1,299+/mo billed annually, scaled by mention volume and keyword rules.

PlanPriceWhat it covers
Basic$49/mo billed annually3 keyword rules, 5,000 monthly mentions, 10 social profiles, 2 users
Essential$169/mo billed annually10 keyword rules, 15,000 monthly mentions, 20 social profiles, 10 users
Advanced$299/mo billed annually15 keyword rules, 50,000 monthly mentions, 30 social profiles, unlimited users, AI emotion analysis
Pro$499/mo billed annually25 keyword rules, 100,000 monthly mentions, 40 social profiles, customizable reports, AI clustering
Business$749/mo billed annually40+ keyword rules, 200,000+ monthly mentions, 60+ social profiles, white-label reports
Enterprise$1,299+/mo billed annually100+ keyword rules, custom mention volume, 100+ social profiles, white-label reports

Source: www.mentionlytics.com/pricing/, read 2026-09-07.

Strengths

  • Fully published, granular pricing tied to concrete mention volume and keyword limits
  • Wide platform coverage including newer networks like Bluesky and Threads
  • Entry tier is genuinely low-cost ($49/mo) compared to most brand monitoring competitors
  • AI clustering and emotion analysis available at mid-to-upper tiers

Weaknesses

  • Entry Basic tier caps at only 3 keyword rules and 5,000 mentions/month, thin for active brands
  • Review site monitoring is a separate add-on rather than included
  • White-label reporting only appears at Business tier and above ($749/mo+)
  • Jump from Essential to Advanced ($169 to $299/mo) is steep for teams needing AI emotion analysis

Best for

  • Small to mid-size brands wanting transparent, mention-volume-based pricing
  • Agencies needing white-label reporting at the Business or Enterprise tier

Not ideal for

  • High-mention-volume brands on a tight budget, since volume scales price quickly
  • Teams wanting review-site monitoring included by default rather than as an add-on

The removals Mentionlytics performs are real. They are also temporary

Mentionlytics does remove records, and the removals are genuine. When a listing comes down through this service, it is down. That is worth paying for, and it is not what the criticism below is about.

The problem is durability. Records in this category repopulate, because the listing was never the source. It was a copy of a feed, and the feed is still running. Remove the listing and the same record returns on the next refresh, typically within one to three months, often under a slightly different URL that the original removal ticket no longer covers.

Flat exposure, rising invoice, and both parties calling it maintenance.

That turns a one-time purchase into a treadmill priced as a permanent fix. Count your own listings twice, ninety days apart. Most buyers find exposure flat year over year despite continuous spend: removals and repopulation running at similar rates, with the invoice as the only line that grows. Closing the upstream feed is harder work. It is also the only version that compounds.

Where this lands in 2026

Removal has a second durability problem. A page live long enough to be crawled persists as a citation after the page itself is gone. An assistant then repeats a fact from a record that exists nowhere you can point at. Verify a removal by checking what the models say, not only what the URL returns.

That is why this review sits on the site of a firm that competes with Mentionlytics. The argument is not that Mentionlytics is a bad product. Its category was designed against a version of your problem that no longer describes the whole surface. The part it was never built to cover is the part growing fastest.

Listening platforms are built for marketers counting share of voice. Reputation defense needs the opposite: a low-volume, high-consequence alert on the one post that becomes a crisis, including the closed forums general listening tools never index.

Key facts

  • Monitors social media, news, blogs, and forums from a single dashboard
  • Pricing is billed annually for the listed rates; monthly billing is higher
  • Includes an AI assistant layer across mid-to-upper tiers for trend summarization
Where we sit against it

Mentionlytics covers one lane. We cover the surface.

You get sentinel grid monitoring as one protocol inside a measured engagement, not as a standalone subscription. Your exposure is measured first against a Bayesian baseline, then the counter-strike work runs, then your surface stays monitored across search, review platforms, and the AI answer layer.

Sources checked

We read the vendor's own pages for every price on this review and record the date we read them. Where a figure comes from a third party we say so. Method: review methodology.

Common questions

Mentionlytics FAQ

How much does Mentionlytics cost in 2026?

Six published tiers from $49/mo to $1,299+/mo billed annually, scaled by mention volume and keyword rules. Published tiers: Basic at $49/mo billed annually; Essential at $169/mo billed annually; Advanced at $299/mo billed annually; Pro at $499/mo billed annually; Business at $749/mo billed annually; Enterprise at $1,299+/mo billed annually. Verified against the vendor's own pricing page on 2026-09-07.

What is Mentionlytics best used for?

Small to mid-size brands wanting transparent, mention-volume-based pricing. Agencies needing white-label reporting at the Business or Enterprise tier. It sits in the brand monitoring & social listening category, so it solves the monitoring slice of a reputation problem rather than the whole surface.

Where does Mentionlytics fall short?

Entry Basic tier caps at only 3 keyword rules and 5,000 mentions/month, thin for active brands. Review site monitoring is a separate add-on rather than included. White-label reporting only appears at Business tier and above ($749/mo+). Jump from Essential to Advanced ($169 to $299/mo) is steep for teams needing AI emotion analysis.

Who should not buy Mentionlytics?

High-mention-volume brands on a tight budget, since volume scales price quickly. Teams wanting review-site monitoring included by default rather than as an add-on.

Is Mentionlytics enough on its own to protect a reputation?

Rarely. Listening platforms are built for marketers counting share of voice. Reputation defense needs the opposite: a low-volume, high-consequence alert on the one post that becomes a crisis, including the closed forums general listening tools never index. If your exposure spans search results, review platforms, and what AI assistants say about you, a single monitoring product covers one lane of three.

Independent desk

Comparing Mentionlytics against something else?

Bring the shortlist to the call. We will tell you which of them actually solves your surface, including when the answer is not us.